Cancellation Policy

This policy applies to purchases made from Panjaban.com, operated by Panjaban Limited, a company registered in England and Wales (Company Number: 16719245).

Our registered office address is:
54 Europa Avenue, West Bromwich,
England, B70 6TU, United Kingdom.

For customer support or enquiries, please contact us at:

• Email: [email protected]
• WhatsApp: +44 7957 051516
• Or via our Contact Page on Panjaban.com.

Order Cancellation

Customers may request to cancel an order during the order processing period, which typically takes 1–2 business days after the order is placed.

To cancel an order, please contact us as soon as possible using the contact details below. Cancellation requests are subject to the order not yet being dispatched.

Orders That Have Already Been Shipped

Once an order has been shipped, it can no longer be cancelled. In this case, customers should follow the instructions outlined in our Returns & Refunds Policy after receiving the item.

Refunds for Cancelled Orders

• If your cancellation request is approved before the order is dispatched, a full refund will be issued.

• Refunds will be processed to the original payment method used at checkout.

• Please allow up to 14 days for the refund to appear, depending on your payment provider.

Contact Information

To request a cancellation, please contact us with your order number

• • Email: [email protected]

  • Contact Number: +447957051516 (WhatsApp)

  • Address: 54 Europa Avenue, West Bromwich, England, B70 6TU, UK

  • Business Hours: (UK)

    Monday to Friday:  9:00 AM to 5:30 PM

    Saturday & Sunday: 12:00 PM to 5:00 PM