PRIVACY

This privacy policy has been compiled to better serve those who are concerned with how their personal data is being used online. Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, personal data means any information relating to an identified or identifiable individual.

Please read this privacy policy carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your personal data in accordance with UK data protection law.

What personal data do we collect?

We collect personal data when you interact with our website, place an order, create an account, contact us, or otherwise use our services. This may include your name, email address, billing and delivery address, phone number, payment details (processed securely by third-party providers), and order information.

When do we collect information?

We may collect personal data including:

• Name, email address, phone number

• Billing and shipping address

• Order and transaction details

• Account information (if you create an account)

• Device information, IP address, cookies, and usage data

How do we use your information?

We may use the information we collect for the following purposes:

• • To personalise your experience and deliver content and advertisements relevant to your interests
  • To improve our website and services
  • To respond to customer service enquiries
  • To administer promotions, surveys, or other site features
  • To send emails regarding updates, services, or other information (where consent is provided or another lawful basis applies)

Lawful basis for processing (UK GDPR)

We process personal data under one or more of the following lawful bases:

• • Consent – where you have given clear permission
  • Legitimate interests – to operate and improve our website and services
  • Legal obligation – where required by law
  • Contractual necessity – where processing is needed to provide a service you requested

You may withdraw consent at any time.

How do we protect your data?

We implement appropriate technical and organisational measures to protect your data, including:

• • Regular security and malware scanning
  • Secure networks with restricted access
  • Encryption of sensitive data using SSL (Secure Socket Layer) technology

All payment transactions are processed through third-party payment gateway providers and are not stored or processed on our servers.

if you choose to save payment information for future purchases, this information is securely stored by our payment service providers in accordance with their security standards. We do not store full payment card details on our servers.

Cookies and similar technologies

We use cookies to:

• • Understand and save user preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about site traffic and interactions to improve user experience

We may also allow trusted third-party services to place cookies for analytics and advertising purposes.

Managing cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

Where required by law, we obtain your consent before placing non-essential cookies.

Third-party disclosure

We do not sell your personal data. We may share data with trusted third-party service providers strictly for the purpose of operating our website, processing payments, analytics, advertising, and fulfilling orders.

Third-party links

Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their content or data practices. We encourage users to review their privacy policies.

Google Advertising & Analytics

We use Google services such as Google AdSense, Google Analytics, and Google Ad Manager. Google may use cookies and similar technologies to display ads based on users’ visits to this and other websites.

We may use:

• • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick / Google Ad Manager integration

You can manage your advertising preferences via Google Ad Settings or opt out using industry opt-out tools.

Children’s data

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can remove it.

Email communications

If you provide your email address, we may use it to send you information or updates. You can unsubscribe at any time by following the instructions in our emails or by contacting us directly.

Your data protection rights

Under UK GDPR, you have the right to:

• • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us on

• Email: [email protected]

• Contact Number: +447957051516 (WhatsApp)

• Address: 54 Europa Avenue, West Bromwich, England, B70 6TU, UK

• Business Hours: (UK)

  Monday to Friday:  9:00 AM to 5:30 PM

  Saturday & Sunday: 12:00 PM to 5:00 PM